98prk Privacy Policy – How We Protect Your Personal Data

1. Introduction

This Privacy Policy ("Policy") describes how 98prk ("we", "us", "our", "the Platform") collects, processes, stores, and protects personal data relating to users ("you", "your") of the 98prk platform accessible at 98prk.com. This Policy forms part of the 98prk Terms and Conditions and should be read alongside them.

By registering an account or using any part of the 98prk platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not create an account or continue using the Platform.

98prk is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws and international best practices for online gaming platforms.

2. Data We Collect

98prk collects personal data in the following categories:

• Registration Data: Full name, date of birth, residential address, email address, mobile phone number, and username chosen during account creation.
• Identity Verification (KYC) Data: Copies of government-issued identity documents such as your Pakistani CNIC, and where required, proof of address documents such as a utility bill issued in your name.
• Financial Data: Payment method identifiers (e.g., JazzCash account numbers, Easypaisa wallet numbers, bank account details), transaction history, deposit and withdrawal records, and PKR balance information.
• Device and Technical Data: IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration.
• Usage and Gameplay Data: Betting activity, game history, wagering patterns, bonus usage, login timestamps, and platform navigation behaviour.
• Communications Data: Records of any support interactions via live chat, email correspondence, or other communication channels between you and 98prk support.
• Responsible Gaming Data: Any limits, cooling-off periods, or self-exclusion requests you set via the account dashboard, and any responsible gaming assessments conducted in relation to your account.

3. How We Use Your Data

98prk uses the personal data we collect for the following purposes:

• To create, verify, and manage your 98prk account and maintain accurate records associated with it.
• To process deposits and withdrawals in PKR through your chosen payment method (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, or USDT) and maintain an accurate transaction ledger.
• To fulfil Know Your Customer (KYC) identity verification obligations required before processing withdrawal requests.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity on the Platform.
• To provide customer support and respond to enquiries, complaints, and account recovery requests.
• To comply with applicable legal and regulatory obligations, including providing information to relevant authorities where legally required.
• To operate responsible gaming tools including deposit limit enforcement, session time monitoring, and self-exclusion.
• To analyse aggregate usage patterns and improve the performance, content, and features of the 98prk platform.
• To communicate service-related information such as account notifications, security alerts, and changes to Platform terms or policies.

4. Legal Basis for Processing

98prk processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil the contract between you and 98prk — including account management, transaction processing, and platform access.
• Legal Obligation: Processing required to comply with KYC, anti-money laundering (AML), and other regulatory requirements applicable to 98prk's operations.
• Legitimate Interests: Processing for fraud detection, security monitoring, platform improvement, and responsible gaming risk assessment, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent for specific processing activities (such as non-essential cookies), you may withdraw that consent at any time.

5. KYC & Identity Verification

Identity verification is a standard and mandatory requirement on regulated online gaming platforms. 98prk requires KYC verification before processing your first withdrawal request. This process typically requires you to submit a clear copy of your valid Pakistani CNIC. In some cases, proof of address (such as a recent utility bill) and proof of payment method ownership may also be required.

KYC documents submitted to 98prk are processed securely and stored in an encrypted environment. These documents are used solely for the purpose of identity and age verification and financial crime prevention. They are not shared with third parties outside of regulatory compliance obligations.

98prk reserves the right to request additional verification documents at any time, including where account activity raises risk flags or where a high-value withdrawal is requested.

6. Payments & Financial Data

When you make a deposit or withdrawal via JazzCash, Easypaisa, or a supported bank channel, your payment details are transmitted to our payment processing partners through secure, encrypted connections. 98prk does not store full bank account numbers or payment card details on its servers. Payment data is handled by PCI-compliant third-party processors.

Transaction records — including deposit amounts, withdrawal requests, and account balance history — are retained by 98prk for a minimum period required by applicable regulations. These records may be reviewed during fraud investigations or audit processes.

7. Cookies & Tracking Technologies

98prk uses cookies and similar technologies on the Platform. The types of cookies used include:

• Essential Cookies: Required for the Platform to function — including session management, login state, and security features. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings and display options between sessions.
• Analytical Cookies: Used to collect anonymous aggregate data about how users navigate the Platform, helping us identify areas for improvement. This data is not linked to your identity.

98prk does not use third-party advertising or behavioural tracking cookies. You may manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use the Platform.

8. Data Sharing & Third Parties

98prk does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances. Your data may be shared with the following categories of third parties only where necessary:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT infrastructure providers for the purpose of processing your transactions.
• KYC & Identity Verification Providers: Third-party services used to verify the authenticity of identity documents submitted during the KYC process.
• Fraud Prevention & Security Services: Providers of fraud detection, IP analysis, and account security monitoring tools.
• Regulatory & Legal Authorities: Where 98prk is legally required to provide information to a competent regulatory body, law enforcement agency, or court.
• Platform Technology Providers: Cloud hosting, database management, and technical infrastructure providers who operate under strict confidentiality and data processing agreements with 98prk.

9. Data Retention

98prk retains your personal data for as long as your account remains active and for a period after account closure as required by applicable regulations. Typically, transaction records and identity verification documents are retained for a minimum of five years following account closure to satisfy anti-money laundering and audit obligations.

Where data is no longer required for any legitimate purpose and retention is not legally mandated, 98prk will securely delete or anonymise it.

10. Data Security

98prk implements a range of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption across all data transmission between your device and the 98prk platform.
• Encrypted storage of sensitive data, including identity documents and account credentials.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security assessments and monitoring of platform infrastructure.

Notwithstanding these measures, no internet transmission or electronic storage system is entirely secure. 98prk cannot guarantee absolute security of data transmitted to the Platform. You are responsible for maintaining the confidentiality of your own login credentials.

11. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 98prk:

• Right of Access: You may request a copy of the personal data 98prk holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
• Right to Restriction: You may request that 98prk limits the processing of your personal data in certain circumstances.
• Right to Object: You may object to processing carried out on the basis of legitimate interests where you believe your rights outweigh those interests.
• Right to Data Portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.

To exercise any of these rights, contact 98prk support. We will respond to verified requests within a reasonable timeframe. Identity verification may be required before processing data-related requests.

12. Children's Privacy

The 98prk platform is strictly intended for users aged 18 years and above. 98prk does not knowingly collect personal data from any individual under the age of 18. If 98prk becomes aware that personal data has been collected from a minor, that data will be deleted and the associated account closed immediately. If you believe a minor has registered on the Platform, please contact 98prk support immediately.

13. Changes to This Policy

98prk reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered users via the Platform or to the registered contact details on file. The date of the most recent revision is indicated at the top of this Policy. Continued use of the Platform following notification of changes constitutes acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 98prk, please contact our support team. Support is available 24 hours a day, 7 days a week in English.

Email: [email protected]